Yes,

COCO CHEM B.V ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet.

From the start to the end point, COCO CHEM B.V offers high discreet packaging and delivery to all orders .

We ship Caluanie to our clients all over the World as a Cosmetic product so that you won’t need any licence or any document before you buy or face any difficulty during delivery

Yes. We provide a tracking number to all orders.

If you ordered express delivery by airmail, we’ll provide you with the tracking number immediately the package has been registered for shipping but if the shipping is by sea freight then you get a tracking number after 24 hours .

COCO CHEM B.V Offers shipping worldwide and everything is done discreetly. Our operations are stealth giving us the will power to provide our goods to consumers who are willing to collaborate and exercise patience to do business with us.

Yes!!

If your package does not arrive within 14 days of payment, write to us and We will check the tracking records to see if it was delivered. If the package was not delivered due to our error We will resend or give you a refund. If the package was delivered, We will give you the tracking number so you can see for yourself it was delivered, but no refund. It could be it was intercepted by a family member or roommate and we have no control over that. Also if it was not delivered due to a customer giving a faulty address there will be no refund.